by PixelRiver

Reliable, simple-to-use plugin for enabling one-on-one and conference-room communication via video, phone, chat, and SMS with internal users and external contacts. Keep connected with your colleagues and your contacts.

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#1232 - Basic Not working

Closed Bug? created by fletch 7 years ago

I've loaded the Module under a Demo Key and the Live Chat option does not appear in the base menu.

I've done a repair and rebuild.

  1. pixelriver member avatar

    PixelRiver Provider

    7 years ago

    Please log out and log back in. I see that the api key have been accepted..

    Please let me know.

    John

    • fletchoss member avatar

      fletch

      7 years ago

      Still nope. Did another repair & rebuild. Instance is on-demand

    • fletchoss member avatar

      fletch

      7 years ago

      Belay that!

      LiveChat now appeared.

    • fletchoss member avatar

      fletch

      7 years ago

      now it's back

  2. fletchoss member avatar

    fletch

    7 years ago

    Now it's disappeared!

  3. pixelriver member avatar

    PixelRiver Provider

    7 years ago

    Just want to check in and make sure all is currently working? If you reload the page it will take a few seconds to load..

    Thank You

  4. jason member avatar

    jason

    7 years ago

    We just ran into a similar issue and logging out and then back in worked for us.

    -Jason

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