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#3956 - SuiteCRM Scheduler Job for TargetList Sync not in Scheduler Dropdown List

Closed Bug? created by kinamu 3 years ago

Hello, I installed the Mautic Integrator 3.8.179 in SuiteCRM 7.10. I now try to set up the job for the TargetList synchronisation. But the only available job from the integrator is the one to refresh the Oauth Token.

2018-11-29 15_57_23-SuiteCRM.png

Without that Scheduler job, the Targetlists won't sync to Mautic. Is there a workaround available?

Thank you.

  1. kinamu member avatar

    kinamu

    3 years ago

    In case for the possibility that the sync job is created ad-hoc when syncing a specific targetlist, this seems not to work, I tried syncing one but the status of the list remains at "Synchronization In Progress" What does work is the synchronisation of Contacts and Leads.

    • kinamu member avatar

      kinamu

      3 years ago

      After a little probing of the suitecrm.log file it seems that the problem is not that the job is not created but that it fails on execution.

      • Thu Nov 29 16:30:02 2018 [30181][5176c0b4-e56d-98b6-07cb-5a33abdc0b83][FATAL] Job df19b6fe-a242-9cfb-f918-5c00059a1b31 (Sync Prospect List) failed in CRON run

      I could not see any related errorr in the apache error.log or in the logs of the cron job.

  2. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    3 years ago

    Hello,

    Our team is already looking into it. We will contact you via e-mail to discuss the details further.

    Best regards, eVolpe Support Team

    • kinamu member avatar

      kinamu

      3 years ago

      Thank you for your help. The problem was that the admin user with the id 1 was deleted. After restoring that user the job is running without issues. Best regards

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