by eVolpe Consulting Group

Are you facing difficulties trying to coordinate efforts between marketing and sales? The Sugar/SuiteCRM & Mautic Integrator by eVolpe is the best solution that will help you solve this issue. TRY IT NOW FOR FREE!

Free Trial

By clicking you consent to be contacted by the developer

#3956 - SuiteCRM Scheduler Job for TargetList Sync not in Scheduler Dropdown List

Closed Bug? created by kinamu 3 years ago

Hello, I installed the Mautic Integrator 3.8.179 in SuiteCRM 7.10. I now try to set up the job for the TargetList synchronisation. But the only available job from the integrator is the one to refresh the Oauth Token.

2018-11-29 15_57_23-SuiteCRM.png

Without that Scheduler job, the Targetlists won't sync to Mautic. Is there a workaround available?

Thank you.

  1. kinamu member avatar


    3 years ago

    In case for the possibility that the sync job is created ad-hoc when syncing a specific targetlist, this seems not to work, I tried syncing one but the status of the list remains at "Synchronization In Progress" What does work is the synchronisation of Contacts and Leads.

    • kinamu member avatar


      3 years ago

      After a little probing of the suitecrm.log file it seems that the problem is not that the job is not created but that it fails on execution.

      • Thu Nov 29 16:30:02 2018 [30181][5176c0b4-e56d-98b6-07cb-5a33abdc0b83][FATAL] Job df19b6fe-a242-9cfb-f918-5c00059a1b31 (Sync Prospect List) failed in CRON run

      I could not see any related errorr in the apache error.log or in the logs of the cron job.

  2. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    3 years ago


    Our team is already looking into it. We will contact you via e-mail to discuss the details further.

    Best regards, eVolpe Support Team

    • kinamu member avatar


      3 years ago

      Thank you for your help. The problem was that the admin user with the id 1 was deleted. After restoring that user the job is running without issues. Best regards

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "This works brilliantly! It is exactly what we were looking for."

    Read More Reviews