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#3677 - LINK to generate access tokens in suiteCRM

Closed Bug? created by Reeta 4 years ago

Hi, I have tried generate token from the "SET CONNECTOR PROPERTIES". I have also add a API Credentials from mautic and set the Client/Consumer Key and Client/Consumer Secret in the suiteCRM, now I am getting the following error **EVERY **time I click on the Link field

The requested URL /mautic1/oauth/v2/authorize was not found on this server.

The URL generated via the link in my SuiteCRM Connector settings is

http://localhost/mautic1/oauth/v2/authorize?client_id=1_13iu2e1kikf4ks48gk88sccocgck84koswggwcgo840wwc8c8s&redirect_uri=http%3A%2F%2Flocalhost%2Fsuitecrm1%2Fmautic%2Fget_token&state=917a2776b1055094f5d8e1a1488e910c&scope=&response_type=code

Each time I have attempted to generate the token I have deleted the app/cache/prod folder. I have checked the API Credentials and API Settings in Mautic. I have checked the Consumer Key and Secret are correct

Does this module work with SuiteCRM as it's based on the Sugar 6 version?

Thanks for your time and patience and any assistance you can give me

  1. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hi Reeta,

    We do test the integrator on SuiteCRM ( lately 7.9.9). It seems like there maybe some issue with server configuration. It would be probably best to shedule a Screen Sharing meeting to check out what the issue might be. We will contact you via e-mail to discuss the details further.

    Best Regards,

    eVolpe Support Team

  2. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    4 years ago

    In the meantime, please check out issue https://www.sugaroutfitters.com/support/mautic-sugarcrm-integrator/3540 and sollution described in last comment of mpeet1. It might be simmilar problem and relevant solution

    Best Regards,

    eVolpe Support Team

  3. Reeta member avatar

    Reeta

    4 years ago

    Hi, I have added $sugar_config['http_referer']['list'][0] = 'mauticsiteurl';

    $sugar_config['http_referer']['actions'] =array( 'index', 'ListView', 'DetailView', 'EditView', 'oauth', 'authorize', 'Authenticate', 'Login', 'SupportPortal', 'ConnectorSettings' );

    in my config_override.php but i have not found any httpd.conf in my VHOST setting .can you please guide me where i will get httpd.conf file. or any other solution for this

  4. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hi Reeta,

    please check if this article is helpfull https://www.sugaroutfitters.com/docs/mautic-sugarcrm-integrator/sugarcrm-mautic-authorization-issues

    Our colleague has also contacted you via email to establish if you are interested in a Skype call where we can discuss all your issues.

    Best Regards,

    eVolpe Support Team

  5. Reeta member avatar

    Reeta

    4 years ago

    Hello, I have follow all the steps https://www.sugaroutfitters.com/docs/mautic-sugarcrm-integrator/sugarcrm-mautic-authorization-issues described here but can not get the solution.

  6. Reeta member avatar

    Reeta

    4 years ago

    I have followed this steps in my local machine.

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