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#3666 - Integration with SuiteCRM 7.9.7 & Mautic 2.12.0
Hi has this been done yet?
5 years ago
Currently suppoerted versions:
Requires Mautic 2.11.x , 2.12.x Supported Database: MySQL Tested on: SugarCRM 7.9.3.0 Tested on: SuiteCRM 7.9.9
but it should work on other suite 7.9 versions as well
5 years ago
Ok thanks we are having problems with the installation.
After adding the API Credentials in mautic and completing the setup step in Suitecrm when we click on the "Link" in the Mautic tab it shows a 404 page. We are also not finding the Mautic folder in the root directory of Suitecrm
5 years ago
Hi MrB,
there is no mautic folder in the root folder of sugarcrm to be expected. The Redirect URI for sugarCRM - Mautic authentication is being translated via .htacces Rewrite Rule. That is why if sever settings do not alow for Rewrites then it may cause an error. please check out issue https://www.sugaroutfitters.com/support/mautic-sugarcrm-integrator/3540 and solution described in last comment of mpeet1. It might be simmilar problem and relevant solution. If this does not work for you let us know and we will inwestigate further, or schedule a screen sharing session to solve this.
Best Regards,
eVolpe Support Team
5 years ago
Hi MrB,
we have prepared an article to summ up server configurtion needed to solve the 404 problem. Please check if it is helpfull
https://www.sugaroutfitters.com/docs/mautic-sugarcrm-integrator/sugarcrm-mautic-authorization-issues
Best Regards,
eVolpe Support Team
2 years ago
We updated our requirements for our plugin.
Now we support: Mautic version: from version 4.0.X to version 4.1.X Mautic version: from version 3.2.X to version 3.3.X Mautic version: 2.14.X, 2.15.X, 2.16.X