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#3649 - Authorization failed

Closed Installation created by biju 4 years ago

Dear Support, Installed Mautic plugin inside of Mautic while configuring suiteCRM credentials to evlo plugin after click "authorise" button we are getting error like this here i have attached screen shot for your reference. Please help me asap.

  1. biju member avatar

    biju

    4 years ago

    Dear Support, Installed Mautic plugin inside of Mautic while configuring suiteCRM credentials to evlo plugin after click "authorise" button we are getting error like this here i have attached screen shot for your reference. Please help me asap.

    https://www.sugaroutfitters.com/assets/img/support/mautic-sugarcrm-integrator/f12d6550879bfbb5bee85deaa9e7470f/mautic_error.jpg

  2. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hi Biju,

    pleasea check and attach additional information from Mautic logs as well as Suite logs meaning: apache logs from both servers, suitecrm.log (from Suite) and files located in \app\logs. If there are no meaningfull log entries we can schedule a screen sharing session to best evaluate what the problem seems to be.

    Best Regards,

    eVolpe Support Team

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