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#3383 - Set copied files ownership

Closed General Question created by rvemula 4 years ago

Hi, I have performed the formula mentioned in documentation but getting error like syntax of the command is incorrect can u please help me out to resolve this Any Help can be appreciated

  1. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hi rvemula

    Just to make sure, since it is a standard linux formula. If you have your Mautic on Linux server most often you would install it in folder: '/var/www' and name the main folder for instance 'mautic'. In this case you would have to run this formula as follows:

    cd /var/www chown -R www-data:www-data mautic

    Is this what you have tried to do?

    • NipunReddy member avatar

      NipunReddy

      4 years ago

      Hi

      Thanks for your answer 1. I am using Mautic in windows, Now which formula i have to run. 2. In Step 3: Configure plugin Authorization, even though i have successfully authorized with SUITECRM,Contacts Mapping tab is not populating. 3. My Mautic version is 2.8.2 and suitecrm version is 7.8.2, is this Integrator will work in this case.

  2. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hi NipunReddy AD 1. On windows there is no such formula needed to be run. AD 2. This can happen if you by chance ommited step 5 in installation, which is updating database structure is it possibile...? AD 3. As you can find on Introduction section of documentation currently we test our integrator with : Mautic 2.9.x , 2.10.0 or 2.10.1 SugarCRM 7.7.2.0 and 7.9.2.0 SuiteCRM 7.7.9

    It does not mean that it definitely would not work with you versions of those systems, however we did not test it in those conditions and can not guarantee that it would work.

    • NipunReddy member avatar

      NipunReddy

      4 years ago

      Hi 1.In Step 4: Synchronize records with Mautic ,it is mentioned that we need to run the cron job periodically,can u share me what the formula has to run in windows 2. can u share me what are the test cases i need to test and how to test them inorder to verify this Integrator is working fine

  3. eVolpe_Consulting_Group member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hi, 1. You would have to create a .bat file for each job to be run. Such a .bat file would need to look something like this:

    cd C:\xampp\htdocs\mautic\app php.exe -f console mautic:evolpe:sync

    and schedule them to be run in Windows Task Manager.

    1. To test if it works you need to check if sugar is sending data to mautic: Create a Lead in Sugar with email address ( if all works fine it should have a Mautic Tab with working link to mautic. To test if communication works from mautic you can create for instance a form with email and last name and set on it an action "push to integration" to be run.
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