by Vedisoft

Visualize and manage your "work in progress" by dragging and dropping your records. Add a Kanban view for any SugarCRM or SuiteCRM module. Great for sales pipelines, leads pipeline, account pipeline, support team boards, project management, and more.

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#3901 - Trouble with Installation

Closed Installation created by mpeltier 2 years ago

Hello,

We have dowloaded the module, but when we try to access it as an admin within Sugar (SugarCRM Professional, Version 8.1.0 ), we get the following message:

"Page does not exist or you do not have permission to access this page. Please try again. If the error persists, please contact your Sugar Administrator."

How to fix?

  1. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    I'm sorry I did not reply earlier.
    1. Do you use On Demand or On Premise?
    2. Did you perform Quick Repair? Did you run SQL in Quick Repair?
    3. Is it possible to give us access by https to your system (if yes, please send it to a@vedisoft.info; don't post it here!).
    4. Please send us sugarcrm.log file right after you try to open Kanban page.

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    a@vedisoft.info
    skype: andrew.uymin

  2. doddy member avatar

    doddy Verified Purchase

    a year ago

    I have the same problem and already performed quick repair
    i have also emailed you the log file

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