by Vedisoft

Visualize and manage your "work in progress" by dragging and dropping your records. Add a Kanban view for any SugarCRM or SuiteCRM module. Great for sales pipelines, leads pipeline, account pipeline, support team boards, project management, and more.

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#3894 - Installing Kanban View

Closed Installation created by mpeltier 2 years ago

Hello,

I am trying to install Kanban view into my sugar modules. I have not been able to get Kaban to set up or install. Could we assist me with getting it into my SugarCRM account?

  1. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    Could you please send credentials (URL, login and password) for your CRM instance to this address: a@vedisoft.info
    Please don't write it here, because it is public place.

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    a@vedisoft.info
    skype: andrew.uymin

    • mpeltier member avatar

      mpeltier

      2 years ago

      https://www.sugaroutfitters.com/members/mpeltier/orders
      username: mpeltier@brookventure.com
      password: Romeitaly97!

      Thank you,

      Madison Peltier

    • mpeltier member avatar

      mpeltier

      2 years ago

      May I ask why you need the password to the sugar account?

  2. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    I request access to your CRM (not to SugarOutfitters account).

    • mpeltier member avatar

      mpeltier

      2 years ago

      May I ask why you need access to the CRM?

  3. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    I need access to your CRM system because there is no any information in your request. Without any inforamtion I can't figure out what goes wrong on your instance and how to fix it.
    The easiest and fastest way is to give us access to your instance. May be it will be enough to find the problem, may be not.

    Other way to find the probleim in your instance is to send us at least some information about your problem:
    - log file of your CRM
    - php log file (web server log file)
    - describe error you see in browser's Developer Tools on tab Console

    If you know how to get CRM-log-file, web-server log file and how to see errors in browser console, then let's start with this stpe.

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    a@vedisoft.info
    skype: andrew.uymin

    • mpeltier member avatar

      mpeltier

      2 years ago

      How would I get the CRM-log file and web-server log file?

  4. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    I'm sorry, but if you can't give my logs file, then I afraid we can't help you remotely.
    Log file location depends on your server settings.

    If you can't give us access to your current instance, please deploy test instance of SugarCRM and give us access there.

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    a@vedisoft.info
    skype: andrew.uymin

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