by Vedisoft

Visualize and manage your "work in progress" by dragging and dropping your records. Add a Kanban view for any SugarCRM or SuiteCRM module. Great for sales pipelines, leads pipeline, account pipeline, support team boards, project management, and more.

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#3631 - Add-on causing "fatal errors"?

Closed Bug? created by rmunoz Verified Purchase 2 years ago

Note from SugarCRM Support:

I apologize for the issues that you are facing. After upgrading our Cloud environment to PHP 7, any misconfigured customizations would cease to work. Previously, in PHP 5.6, these same customizations would only cause a Warning, but in PHP 7 they are causing Fatal errors, for example:

[2018-04-03T21:20:28+00:00] [error] [host modernbuilding.sugarondemand.com] [client 74.192.134.95] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Kanban::getFilters(), 0 passed in /mnt/sugar/7.11.1.0/ent/include/utils.php on line 5593 and exactly 4 expected in /mnt/sugar/shadowed/modernbuilding.sugarondemand.com/modules/Kanban/Kanban.php:51\nStack trace:\n#0 /mnt/sugar/7.11.1.0/ent/include/utils.php(5593): Kanban::getFilters()\n#1 /mnt/sugar/7.11.1.0/ent/modules/Reports/templates/templates_modules_def_js.php(265): getFunctionValue(NULL, 'Kanban::getFilt...')\n#2 /mnt/sugar/7.11.1.0/ent/modules/Reports/Report.php(2535): template_module_defs_js()\n#3 /mnt/sugar/7.11.1.0/ent/modules/Reports/Report.php(176): Report->cache_modules_def_js()\n#4 /mnt/sugar/7.11.1.0/ent/modules/Reports/ReportCriteriaResults.php(40): Report->__construct('{"display_colum...')\n#5 /mnt/sugar/7.11.1.0/ent/include/MVC/View/SugarView.php(489): require_once('/mnt/sugar/7.11...')\n#6 /mnt/sugar/7.11.1.0/ent/include/MVC/View/views/view.classic.php(43): SugarView->includeClassicFile('include/Sugarpd...')\n#7 /mnt/sugar/7.11.1.0/ent/modul in /mnt/sugar/shadowed/modernbuilding.sugarondemand.com/modules/Kanban/Kanban.php on line 51, referer: https://modernbuilding.sugarondemand.com/index.php

You can see more information on the error here: http://php.net/manual/en/migration71.incompatible.php . Similar integrations were failing due to a lack of a application_name parameter: http://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_7.11/Integration/Web_Services/v1_-_v4.1/Methods/login/#Parameters .

The package that installed the custom/service/v4_1_custom/ files is called "Kanban board". Please reach out to the developer of the package, for a fix of this customization. Or disable the integration if it is no longer needed.

  1. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    Could you please try this packcage - http://office.vedisoft.ru/__files/kanban-sugarcrm-7.9._.zip

    • rmunoz member avatar

      rmunoz Verified Purchase

      2 years ago

      Hello,

      This version is still causing the same errors. Dashboard and Reports modules seem to crash. Any other version I can try?

      Thank you

    • rmunoz member avatar

      rmunoz Verified Purchase

      2 years ago

      Hello,

      Our company used this add-on on a daily basis and are looking to get it back up as soon as possible. Please let me know if I can provide you with any additional information to help you fix this bug.

      Thank you!

  2. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi, we found and fixed the problem +it is not abiut php7 at all). I believe today we will upload fixed version and I will let you know.

  3. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    please try this package and let me know the result:
    http://office.vedisoft.ru/__files/kanban-sugarcrm-2018_04_13.zip

    • rmunoz member avatar

      rmunoz Verified Purchase

      2 years ago

      Hello,

      This version works great. Thank you, we really appreciate your work!

  4. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Great! Thank for your patience.

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