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#3108 - Archive e-mails to custom modules

Closed Bug? created by dlopez 5 years ago


I have been making tests in archiving e-mails to custom modules created in SugarCRM (Community Edition, 6.5)

For some of them, it works. For instance, I'm able to archive e-mails to records on my custom module called "petit_Petitions". However, I just can't archive e-mails to my custom module "afrix_rap". I have checked in the database, with the query:

"SELECT name, parent_id, parent_type from emails" and the record relationship between the e-mail and the "afrix_rap" module is created, however this is the result:

name | parent_id | parent_type E-mail subject | 457121f3-1b1b-a058-628d-5926aa76a615 | afrix_raps

And the record from my "petit_Petitions" module (which works) is:

name | parent_id | parent_type E-mail subject | 51e00864-75ed-72d9-fe6f-59268c70cce9 | petit_Petitions

Of course it's the "s" in "afrix_raps", because the module is called "afrix_rap" (without the "s"). If I manually attach an e-mail from the Sugar UI, the "parent_type" column shows as "afrix_rap".

So, is this a bug from the Implicit FrontEnd plugin or a bug from SugarCRM?

Thank you!



  1. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Hi David,

    I think you're right. We go by table name and the value we retrieve from Sugar has an s



    • dlopez member avatar


      5 years ago

      Hi Ronnie,

      Then, this is a bug from SugarCRM or from the Implicit Frontend plugin?

      I need a solution for this.

      Thank you.



  2. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    It's a Sugar CE issue


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