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#4022 - User Authentication to Grayed Out

Closed General Question created by jkostenbader 4 years ago

When reviewing the connection settings the username for authentication into Exchange is filled in (apparently automatically) with your email address. When we authenticate we use a different variation of our email address. I can't change that in the settings becauseit appears grayed out. How can I change this

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    4 years ago

    Detected name is used as a primary key. We can update if actual email is different. Could you send a request to (displayed email, desired email)?

    Regards, Max

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