by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#3969 - Test connection failed SugarCRM

Closed Installation created by mmahe 3 years ago

Hi,

I work with Outlook office 365 and I've installed the Grinmarck addIns. When I want to test connection with my SugarCRM URL, I have a error message :

GrinMark Outlook365 Addin for SugarCRM Connection Failed

Connection Failed SugarInfo::Connect. AddIn version: GM.B.Sugar.Soap.SugarWrapperImplSoap:5.1.1.0 Connecting to https://ideagroupe.synolia.com/ as mmahe Error initializing connection: Operation '' is not defined in the WSDL for this service

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    3 years ago

    Hi,

    It appears that soap layer is corrupted in this Sugar instance. Did you have any recent modules installations or upgrades on the server?

    Regards, Max

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