by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#3685 - Trying to install Outlook 365 Plugin

Closed Installation created by CAWILSON 5 years ago

I am attempting to load the plugin and I can see the <>Sugar button in my email. When I click on it I get the error message "Add-in Error - Sorry, we can't load the add-in. Please make sure you have network and/or internet connectivity..." but I am connected to the internet.

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    5 years ago

    Hi,

    What happens if you open https://cloud.grinmark.com in a browser? If this end point is available - the plugin should start. If you are using Desktop Outlook try to use OWA.

    Regards, Denis

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