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Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#2703 - Sync problem

Closed General Question created by fuguet 6 years ago

Hello, I have SuiteCRM 7.7.7 and Office 365 All the setup process was ok but there is a problem with the sync. - The emails sync fine throught the inbox - The contacts never sync (I select to sync only from CRM to OUTLOOK) - The calendar only sync the first time, when I make a new one appointment on outlook or SuiteCRM never syncs (I keep waiting for a few hours and also make the manual sync from SETTING, nothing works)

Where is the problem? Thanks a lot

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    6 years ago


    Could you please send your Office 365 email address to I need it to locate the profile and log files in our cloud.

    Regards, Denis

    • fuguet member avatar


      6 years ago

      Thanks for the fast reply, I just send the email to support and wait for your reply. Regards!

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