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Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#2309 - Duplicate Records in Related Items list

Closed Bug? created by SimpleCRM-Sales 5 years ago

When I archive an email in outlook web app and relate the contact record / lead record to the email, it is showing duplicate entries for the same record in Related Items list.

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    5 years ago

    Could you please send your Office 365 email address to support@grinmark.com?

  2. GrinMark member avatar

    GrinMark Provider Affiliate

    5 years ago

    The issue has been finally reproduced and fixed. Browser specific.

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