by christianknoll

Striking Features. A Completely Rethought UI. Give your users a familiar user interface that makes them more efficient and effective with SugarCRM CE. Powerful features abound such as favorites, quick reminders, subpanels as tabs, and unlimited dashboards. On top of the click reducing interface, these feature make it a must-have tool for any organization looking to improve their bottom line.

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#662 - Can't add dashlets on home page

Closed Bug? created by indraneel 8 years ago

Purchased this theme out of curiosity a few months ago. There appears to be one major drawback, users cannot add dashlets on the home page. There is an option for 'add dashlets' on the home icon on the top left corner, but nothing happens when one clicks it.

Thanks.

  1. christianknoll member avatar

    christianknoll Provider

    8 years ago

    (1) if you hover over the hom eicon the option to add a dashlet apperars. So if you select that option nothing happens? (2) if you for your user swtisch to the classic theme you can add a Dashlet?

    Just wondring since the theme is not changing anything but just moved the button to make better use of the space on screen.

    • indraneel member avatar

      indraneel

      8 years ago

      On a fresh instance we first we tried with classic theme and we were able to add dashlets. Then we switched to '20 Reasons Theme' and got warning:

      Warning: Please upgrade Chart Data Cache using the upgrade in the.

      So we rebuilt Sugar dashlets and all warnings were gone. However, after this nothing happens when we select add dashlets. Now even if we switch back to classic theme, the add dashlets is not working.

  2. indraneel member avatar

    indraneel

    8 years ago

    any updates?

  3. christianknoll member avatar

    christianknoll Provider

    8 years ago

    you do have an issue with a modification or other thing you did (maybe another addon on your system). The theme does not chnge anything here and as you state it appears after a you did a dahslet cache cleanup. If it work if you switch back to the classic theme but not on our theme it would be ccertainly an issue of our theme. I recomment you check the php logs. might be an issue that there is a php error somewhere

    • indraneel member avatar

      indraneel

      8 years ago

      Chris, let me explain again - on vanilla sugar instance the add dashlets work. As soon as we install 20reasons theme the add dashlets stop working.

  4. christianknoll member avatar

    christianknoll Provider

    8 years ago

    I cannot reproduce that. But please send me your contact details to info@kreporter.org and I am happy to schedule a teamviewer session with you to see this and check it with you.

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