by christianknoll

Striking Features. A Completely Rethought UI. Give your users a familiar user interface that makes them more efficient and effective with SugarCRM CE. Powerful features abound such as favorites, quick reminders, subpanels as tabs, and unlimited dashboards. On top of the click reducing interface, these feature make it a must-have tool for any organization looking to improve their bottom line.

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#344 - Installation error 6.5.16

Closed Installation created by techsupport 8 years ago

Hi there,

I have just purchased this them. On installation it freezes at 17% and outputs the following in the display log:

"Failed to copy cache/upgrades/temp/uB2Rm8/CorePackage_CE_6.5.16/include/DetailView/header.tpl to include/DetailView/header.tpl"

Could you please advise me as to how I should resolve this.


  1. padalton member avatar

    Stefan Wölflinger

    8 years ago

    Looks like you have a File-Rights-Problem, please ensure that the webserver can read,write and delete these files. If you can't slove the Problem, please send us detailed Error logs (sugarcrm.log and php-log/apache-log) .

  2. padalton member avatar

    Stefan Wölflinger

    8 years ago

    which version of the Theme are you trying to install ? Support for SugarCRM CE 6.5.16 is given from Theme Version 2.7.1 , not before !

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