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#608 - Availability for 6.7.5 On Demand

Closed Bug? created by kclark 8 years ago

I am on 6.7.5 On Demand and the GoogleSalesMaps_Sugar6-Lic.zip will not work for that. Will this be available for 6.7.5 On Demand?

  1. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi,

    We are working on it. We will get back to you by the end of this week.

    Thanks

  2. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi,

    We have initiated a release for fixing the issues of compatibility with Sugar 6.7.5. Hopefully we will be able to provide you updated package by this Wednesday.

    Thanks for your patience.

    Rolustech Support

  3. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi,

    The new package is released with the fixes of SugarCRM 6.7.5 on outfitter (GoogleSalesMaps_Sugar6.7.5-Lic.zip) . Kindly make sure to run Repair and Rebuild after package installation.

    Kindly let us know your feedback after installation.

    Thanks, Rolustech Support

  4. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Katrina,

    Kindly download the latest package with fixing of the issues you reported.

    Thanks, Rolustech Support

  5. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Katrina,

    It will be great if you can provide us your SugarCRM instance backup to figure-out the exact problem.

    Thanks,

    • kclark member avatar

      kclark

      8 years ago

      Is this a private conversation or can it be seen by others outside of Rolustech? I dont want to put the credentials on here if it is public. Should I email the information somewhere?

  6. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Katrina,

    You can send these credentials to our support email address support@rolustech.com.

    Thanks, Rolustech Support

  7. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi, Kindly add us on Skype also, in case if we need to have a discussion and also tell me your normally available timings on skype and timezone.

    SkypeID: rolustech.support

    • kclark member avatar

      kclark

      8 years ago

      We dont use Skype unfortunately. We can set up a go to meeting if needed. I am available 8:30-5:30 EST for the most part, I do have meetings scheduled so if there is a specific time that works for you, let me know!

  8. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Katrina,

    I am closing this ticket as your issue is resolved now. If you still face same problem you can e-open it.

    Thanks,

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