RT SalesMap

by Rolustech

Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.

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#4333 - Insufficient number of user licenses

Closed Bug? created by ronhicks 5 years ago
My company has purchased 15 RT SalesMap Licenses. Currently, we have 11 users assigned. However, when I try to execute RT SalesMap, I get the message to add additional user licenses and try again. Our SugarCRM instance has 70 users, but this should not be an issue since we allocate which users can access RT SalesMap.

  1. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    5 years ago

    Hi Ron,

    Apologies for the inconvenience.

    You're right. This shouldn't happen. Please share your Sugar version, edition, and SalesMap version so we can diagnose this issue for you.

    Regards, Rolustech Support www.rolustech.com

    • rolustech-primary-contact member avatar

      Info@Rolustech Verified Purchase

      5 years ago

      Hi Ron,

      Please install the latest version of RT SalesMap and let us know if you're still facing the issue.

      Regards, Rolustech Support www.rolustech.com

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Compatible Versions
  • 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

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Integrations Productivity Sales maps mapping google sales map sugar 7 salesmap sales rt salesmap Rolustech Rolustech rt google google map sugar 8 sugar Sugar8 Sugar9 Sugar 9 Sugar7 google map pin location Location contacts mapping accounts mapping leads mapping directions Intelligent Account Management