by Rolustech

Increase your Sales instantly by using Sales Data Visualizer. RT SalesMap gives you a clean, transparent, and uncomplicated visual representation of your Accounts, Leads, and Contacts using Google’s powerful web browser mapping software right on your Sugar instance.

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#3686 - Need to Upgrade RT Sales Map for Our SugarCRM

Closed Installation created by johncap_api 4 years ago

Need to Upgrade RT Sales Map for Our SugarCRM

  1. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi John,

    Thank for reaching out, we would love to help you out.

    Kindly let us know what is the current version of RT SalesMap and Sugar that you are using.

    Regards, Rolustech Support support@rolustech.com

    • johncap_api member avatar

      johncap_api

      4 years ago

      We are currently using version 4.2, I also see a Salemap patch is available for install. Should I just do that?

      Thank You

  2. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi John,

    Please also tell your Sugar version and deployment type (On-demand or On-premise) so that we can tell you the next steps.

    Thanks.

    • johncap_api member avatar

      johncap_api

      4 years ago

      It's Sugar On-Demand Version 7.9 Professional.

      Thank you

  3. johncap_api member avatar

    johncap_api

    4 years ago

    Hello? Can someone please help me with this.

  4. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi John,

    The latest version of RT SalesMap for Sugar is 4.5.1. You can go to your purchases and under RT SalesMap you can download the latest version. Once downloaded, uninstall your current version of RT SalesMap without removing tables and then install the latest version that you just downloaded using the same license key that is issued to you.

    Regards, Rolustech Support support@rolustech.com

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