by Rolustech

Increase your Sales instantly by using Sales Data Visualizer. RT SalesMap gives you a clean, transparent, and uncomplicated visual representation of your Accounts, Leads, and Contacts using Google’s powerful web browser mapping software right on your Sugar instance.

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#2429 - No Pins after Installation to Sugar On Demand Instance 7.x

Closed Bug? created by jordan 5 years ago

After installation to our Sugar On Demand instance this morning, I am still not able to view pins on the map. I checked and confirmed that the scheduled task is running properly. I also confirmed that I am seeing no errors or non-geocoded items. However, when I want to place a search for a 100 mile radius of zip code 74115, it turns up blank.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    Please share a screenshot of the count of non-geocoded records with us at support@rolustech.com. This can be seen in the RT SalesMap module right below the map.

    Also please make sure that you create a filter before you click on Load Map. Without a filter , no pins will show on the map.

    Thank you.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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