by Rolustech

Increase your Sales instantly by using Sales Data Visualizer. RT SalesMap gives you a clean, transparent, and uncomplicated visual representation of your Accounts, Leads, and Contacts using Google’s powerful web browser mapping software right on your Sugar instance.

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#2015 - The system does not pull address information

Closed Installation created by Takuji Sekimoto 8 years ago

Dear sir,

I have on trail of the software. I have installed as your installation guide instruct.
The system does not pull address information of the system. Nothing happen when I click load map. Please let us know what might be the cause of the problem. Thanks

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    8 years ago

    Hi,

    Please make sure that you have created the 'Generate Longitude and Latitude Scheduler' and it is active, as mentioned in the Installation Guide. If it's fine then click on your Sales map module, scroll down, and take a screenshot of the panel showing how many total contacts, accounts, leads you have and how many of them are geocoded. Also, take a screenshot of the filters that you have applied on your SalesMap. These are visible on top of the map when you click on the SalesMap Module. Share with us these screenshots at the below mentioned Email ID so that we can see what the issue is and help you accordingly.

    Looking forward to your reply.


    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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