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#1426 - License Key

Closed Installation created by cepower 7 years ago

When I click the link to take me to the license key verification page nothing happens. Same with the link for the User Configuration. I am running 6.7.10

  1. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi cepower,

    Kindly follow the steps to validate your license key: 1. Go to the Admin panel of SugarCRM. 2. Scroll down and open "GSync user configurations". 3. The License validation page will open. 4. Enter you license key and click on the validate button.

    If still you are unable to validate your key then please let us know.

    Regards, Rolustech Support

  2. cepower member avatar

    cepower

    7 years ago

    There is no "GSync user configurations" option in the Admin Panel

  3. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Scroll down to the bottom on Admin Settngs screen and here you will get " License Configuration" option available. Click on it and License validation page will open.

    For visual instructions related to above, please click on following URL for installation steps [Go through the heading "Configuration"]

    https://www.sugaroutfitters.com/docs/gmail-sync/sugar6-installation-guide

    Hope it makes sense now. Regards Rolustech Support

  4. cepower member avatar

    cepower

    7 years ago

    Just so we are clear, as stated above, when I click that "License Configuration" option nothing happens. Please FULLY read my case and respond when you have an answer to my issue

  5. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi cepower,

    Sorry for the inconvenience.

    We need to look deeply into your instance to figure out the issue. If you feel comfortable, kindly send us your Sugar Url and credentials. So that your issue can be fixed instantly.

    You can send us your information at support@rolustech.com.

    Regards Rolustech Support

  6. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi cepower,

    What can We help you? Please let us know if need any further help

    Looking Forward Regards Rolustech Support

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