by Rolustech

Increase your Sales instantly by using Sales Data Visualizer. RT SalesMap gives you a clean, transparent, and uncomplicated visual representation of your Accounts, Leads, and Contacts using Google’s powerful web browser mapping software right on your Sugar instance.

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#1340 - Sales Map Troubleshootimg

Closed General Question created by New Age Veneers Verified Purchase 8 years ago

Hello,

I have some concerns;

  1. When I create filters one of my fields does not show results. I have a screen shot I can send. How do I fix this?

Note: I had license verification issues so I am wary to reinstall anything in case it does not work.

  1. Can you customise what information shows in the map, ie. When you select an account for example it has name and address, can I add more fields to this?

Thanks!

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    8 years ago

    Hi Adele,

    1. Yes, you can share screen shot on support@rolustech.com. So that we can look into the issue.
    2. When you select Accounts or any other module in the filter, all the fields of that module (i.e. default or customized) are listed down under a drop down. from where you can select your required field and create a new filter.

    Hope it helps. Please let us know in case of any query.

    Regards, Rolustech support.

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