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Increase your Sales instantly by using Sales Data Visualizer. RT SalesMap gives you a clean, transparent, and uncomplicated visual representation of your Accounts, Leads, and Contacts using Google’s powerful web browser mapping software right on your Sugar instance.

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#1244 - Not geo-coding and can't save if leads checked

Closed Bug? created by antoinestpierre 7 years ago

I'm using sugar pro Version 7.5.1.0 (Build 1070).

I been able to install the module SalesMap v 7.2, but when im in user setting, if i check leads it stay in loading and nothing else. If i check only contacts and accounts it save OK.

Plus, i put on the scheduler and the job is running but no geo-coding is being made...

Any help please!

  1. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi antoinestpierre

    Please let us update you that We have done some bug fixes and upgrades in Sugar 7 Version of sales map so you have to upload upgraded version to resolve existing issues.

    Upgraded package is available now on Sugar outfitters,

    Just go under "My Accounts" > Purchases > Sales Map > Choose "GoogleSalesMaps Sugar7.5 .zip"

    Important: Make sure you firstly uninstal or remove old Sales Map package from Module Loader in your sugar instance if it is already installed.

    Hope it helps, please do write to us in case of any query. Regards Rolustech Support

  2. antoinestpierre member avatar

    antoinestpierre

    7 years ago

    Unfortunatly it doesnt work. With this new version, we cant choose wich module to display or have an user setting, and it still doesnt show anything on the map.

    Tho, it does seem to have geo-coded some on leads, contacts and accounts but not all.

  3. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi antoinestpierre,

    For geo coded and non geo coded items, each day 1000 records get converted from non geo coded to geo coded so if you have a large number of records (Leads,Accounts, Contacts) it would take few days to convert all.

    Also, In Sugar 7, layout is updated, You need to create own filter on Map Screen for Leads/Accounts/Contacts. Below is the screenshot mentioned to create filter and it will load your Geo coded records. We have omitted the User Settings screen from New Version to make the Plugin more advanced and User Friendly.

    See following screenshot: https://drive.google.com/file/d/0B8NOO0PD1LGIT3VQQm9wMk1FeWM/view?usp=sharing

    Within few days, We are going to launch our updated User Guide, which will definitely guide you in more detail view.

    Hope it helps

    Regards Rolustech Support

  4. antoinestpierre member avatar

    antoinestpierre

    7 years ago

    Hi, it seems to have geocoding my account and contact, but when i create filter it still show me an empty map... with all the modules.

    Also, do you plan the allow customs fields to be use in the filter, cause it doesnt seems we can use custom fields to filter the results.

    Thanks!

  5. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi,

    Please have a look on following URL to get Sales Map Sugar 7 User Guide to get better idea , how sales map actually works.

    For custom fields, all the custom fields comes in filter drop down when you choose Leads or Accounts or Contacts.

    https://www.sugaroutfitters.com/docs/google-salesmap/user-guide-sugar-7

    Please have a look on user guide and still you face any kind of issue while using Sales Map, please do write to us. We shall help you accordingly.

    Regards Rolustech Support

  6. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi,

    Do you need any further help regarding Sales map or every thing is working smooth now? Please let us know so that we may close this case

    • antoinestpierre member avatar

      antoinestpierre

      7 years ago

      Hi, the map still doesn't show any accounts or contacts or leads... even if i create filter

  7. antoinestpierre member avatar

    antoinestpierre

    7 years ago

    ok i been able to make it work...

    Thanks for the user guide

  8. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    We are glad that the issue was solved. We will close this case now.

    Do write to us at support@rolustech.com in case of any required help.

    Regards Rolustech Support

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