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Increase your Sales instantly by using Sales Data Visualizer. RT SalesMap gives you a clean, transparent, and uncomplicated visual representation of your Accounts, Leads, and Contacts using Google’s powerful web browser mapping software right on your Sugar instance.

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#1188 - Sugar 7.5 not working

Closed Bug? created by kendall Verified Purchase 7 years ago

Hi,

I get to the stage of validating my license key and the plug in will not 'save settings'.

I can validate the license key fine but it just doesn't save.

Sugar version Sugar (version 7.5.0.1) Sales Map version GoogleSalesMaps_Sugar7.2-Lic.zip July 7th, 2014

  1. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi adele,

    Can you Please send us your Sales Map instance URL and the Licence key details on support@rolustech.com.

    We shall look into this issue for you

    Regards Rolustech Support

  2. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Can you please confirm us that Is this your Instance? newageveneers.sugarondemand.com

    • kendall member avatar

      kendall Verified Purchase

      7 years ago

      Hi,

      Yes it is. Our sugar contact, evolution marketing, is looking into this also for me. I might just wait to hear back from them first. Thanks

  3. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    HI adele,

    Issue has been resolved and updated package has been provided to evolution marketing for your instance newageveneers.sugarondemand.com

    Please let us know if sales map works for you now.

    • kendall member avatar

      kendall Verified Purchase

      7 years ago

      Hi there,

      Thank you yes the Salesmap is loading now. I just am having some trouble using it. Do you have some instructions? Sometimes my accoutns show and other times they don't.

  4. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi adele,

    We shall update you with our user guide in couple of hours and then it would be easy for you to use the upgraded version

  5. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi adele,

    Please have a look on following URL to get Sales Map Sugar 7 User Guide

    https://www.sugaroutfitters.com/docs/google-salesmap/user-guide-sugar-7

    Please do write to us in case of any question

    Regards Rolustech Support

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