by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#742 - Administrator has disabled GSync for this user, contact administrator to enable it

Closed Bug? created by NY 5 years ago

Hello there,
I buy the module is followed precisely your installation documentation but I'm still hang on the window "Administrator has disabled GSync for this user, contact administrator to enable it"
I can not solve this problem thank you for your help.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    This message shows that package is installed successfully but you have to add users to utilize your licenses from Admin --> Gmail Sync License Add-on --> GSync - Configure users.

    You have to enable users for which you want to utilize licenses. Once you will do it, your mentioned message will not appear for those users.

    In case, if still problem persist, you can share admin credentials and users list with me , I will do it on your behalf. Kindly share credentials privately on support@rolustech.com and add reference on this case number.

    Thanks,
    Rolustech Support

  2. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    Based on your following Email, I am closing the case...
    "Hello there,
    Sorry but we abandon the project.
    I thank you for your help so that the difficulties encountered serve you.
    best regards,"

    Thanks,
    Rolustech Support

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