by Rolustech

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#676 - gmail calender meetings and calls sync is not working

Closed Bug? created by peter1 5 years ago

I am getting the errors like this in Sugarcrm log file:

ERROR:Authentication with Google failed. Reason: BadAuthentication
Wed Jul 23 05:17:02 2014 [20689][1][FATAL] STARTED: Contacts sync: email_id
Wed Jul 23 05:17:02 2014 [20689][1][FATAL] GOOGLE-TO-SUGAR
Wed Jul 23 05:17:02 2014 [20689][1][FATAL] Job 36a008d9-f6b0-40d2-38f2-53cf45a526a6 (GSync- Contacts) failed in CRON run
STARTED: Calendar sync: email_id
Wed Jul 23 05:18:02 2014 [20743][1][FATAL] ERROR:Authentication with Google failed. Reason: BadAuthentication

Please describe and help me to solve this problem. On localhost, it is working fine.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Peter,

    Please make sure that all of your file permissions and ownership are correct on your server. Give '775' permission rights to all your files in Sugar directory and then give it a try.

    Also let me know you are facing same error, while you click on Test Connection button?

    If you are still facing issue then we can have a screen sharing session to debug this issue. Kindly let us know your available time slot and your time zone.

    Thanks!
    Rolustech Support

  2. peter1 member avatar

    peter1

    5 years ago

    Hi Team,

    I have given the permission and change the ownership, but now while login, it is showing loading.. loading.. infinitely. Please help me to solve this problem.

  3. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Peter,

    Sorry for delay in response, we were having some problem with this portal access. Just an update, we are in coordination with Debal and you through emails.

    Thanks,
    Rolustech Support

  4. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Peter,

    I received your email that your all issues of GSync are working fine, so I am closing this case on outfitter. You can always open if you want our futher help.

    Thanks,
    Rolustech Support

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