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#656 - Number of users

Closed General Question created by Christophe 9 years ago

Hello,

I'ld like to change the number of users who can use the Gmail and Google Sync pluggin but I can't (I want to decrease it). Can you tell me how i can do that please ?

Thanks.

jason Verified Purchase
9 years ago

Hello Christophe,

On SugarOutfitters here go to Purchases, open the Order for Gmail and Google Sync, and underneath the license key you can change the number of users.

Let me know if you have any other questions.

-Jason

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- africhel
  9 years ago
  
  Hello Jason,
  
  Thanks for your answer. I have an error when I try to update my number of user. I have a red bar at the top of the page with "Could not find the key.".
  
  What should I do ?
  
  Regards.
  
  reply
Rolustech Verified Purchase
9 years ago

Hi Jason,

Please help.

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Chad Hutchins
9 years ago

Hi everyone, I found the issue preventing the user count change. I'm working to resolve it now.

I'll report back when the issue is corrected.

Thanks!

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Chad Hutchins
9 years ago

Hi again, I've resolved the issue.

Please go to your Purchases, open the Order for Gmail and Google Sync, and underneath the license key you can change the number of users.

Let me know if this does not solve the issue. Thanks!

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Rolustech Verified Purchase
9 years ago

As the ticket is resolved, so I am closing this ticket. You can reopen, if it still exists.

Thanks, Rolustech Support

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