by Rolustech

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#656 - Number of users

Closed General Question created by Christophe 5 years ago

Hello,

I'ld like to change the number of users who can use the Gmail and Google Sync pluggin but I can't (I want to decrease it). Can you tell me how i can do that please ?

Thanks.

  1. jason member avatar

    jason Verified Purchase

    5 years ago

    Hello Christophe,

    On SugarOutfitters here go to Purchases, open the Order for Gmail and Google Sync, and underneath the license key you can change the number of users.

    Let me know if you have any other questions.

    -Jason

    • africhel member avatar

      africhel

      5 years ago

      Hello Jason,

      Thanks for your answer. I have an error when I try to update my number of user. I have a red bar at the top of the page with "Could not find the key.".

      What should I do ?

      Regards.

  2. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Jason,

    Please help.

  3. chad member avatar

    Hi everyone, I found the issue preventing the user count change. I'm working to resolve it now.

    I'll report back when the issue is corrected.

    Thanks!

  4. chad member avatar

    Hi again, I've resolved the issue.

    Please go to your Purchases, open the Order for Gmail and Google Sync, and underneath the license key you can change the number of users.

    Let me know if this does not solve the issue. Thanks!

  5. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    As the ticket is resolved, so I am closing this ticket. You can reopen, if it still exists.

    Thanks,
    Rolustech Support

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