by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#640 - SugarCRM Gmail and Google Sync

Closed Bug? created by jeffyoung 8 years ago

I know that my free trial is coming to a close. However, I never fairly evaluated this because I could not get it to work. If I can get some help I may continue it. Otherwise I plan to drop it.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Jeff,

    We are sorry to hear that. Can you please let us know what issues you are facing while using GSync. We are available for screen sharing sessions also, kindly tell us your available time.

    Kindly also tell me which version of SugarCRM is in your use for GSync.

    Thanks!

    • jeffyoung member avatar

      jeffyoung

      8 years ago

      We are using SugarCRM Version 6.5.16 (Build 1082). A screen sharing session would be great. I would like to get this working.

  2. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Jeff,

    Sure that great that you are available for meeting. We have following two slots available for meeting, please let me know which one is suitable for you most...

    --- Today, Friday 8 AM CST (11-July-2014) --- Monday 7-8 AM CST (14-July-2014)

    Kindly us on Skype (Skype ID: rolustech.junaid) and we will be waiting for your confirmation.

    Thanks, Rolustech Support

    • jeffyoung member avatar

      jeffyoung

      8 years ago

      I'm slammed today but would like to do this on Monday. Are you available in the afternoon on Monday? 2:30 EST or later? My Skype ID: jeff.young.tampa

  3. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Jeff,

    We are available for meeting. Let us know when you get free. We also left a message on your Skype.

    Thanks, Rolustech Support.

    • jeffyoung member avatar

      jeffyoung

      8 years ago

      I am available this afternoon until about 1730 EST or on Tuesday after 1300 EST

  4. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Jeff,

    The time you were on Skype was our night time of around 2:30 AM. Let's meet on Thursday exactly at 2:30 pm EST.

    Thanks

    • jeffyoung member avatar

      jeffyoung

      8 years ago

      I thought you might be in a much different time zone. Thursday/tomorrow at 2:30pm EST works for me. I'll ping you on Skype then.

  5. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    1. Please join my meeting. https://global.gotomeeting.com/join/198739301

    2. Use your microphone and speakers (VoIP) - a headset is recommended. Or, call in using your telephone.

    Dial +1 (213) 929-4130 Access Code: 198-739-301 Audio PIN: Shown after joining the meeting

    Meeting ID: 198-739-301

    • jeffyoung member avatar

      jeffyoung

      8 years ago

      I am getting an invalid ID error. I'll try Skype.

  6. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi Jeff,

    I our last conversation. You issue was resolved, so I am closing this case. You can reopen if you want to discuss this issue again.

    Thanks, Rolustech Support

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