by Rolustech

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#3875 - Please advise

Closed Bug? created by marketing13 a year ago

We have been in contact via email with your support team and nothing has been resolved.
We are still awaiting an update.

Please advise.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    a year ago

    Apologies for the delay.

    We have checked your system. You have Sugar 7.7.X and RT GSync 3.9.1 does not support versions below 7.8 which is why you were having issues with the plugin.

    However, we have installed an older version of RT Gsync (v3.9) and it is working fine now. You can verify it and let us know.

    Feel free to share any questions that you might have.

    Kind Regards,
    Rolustech Support Team
    support@rolustech.com

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