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#382 - Problem in " Manage and configure users for GSync"

Closed Installation created by mksindri 5 years ago

When i install "Gmail and Google Sync" module, I follow the procedure as written in the installation guide. But after enabling the user and click on save button , it shows error. Written as " HTTP: 404 Not Found We're sorry but the resource you asked for cannot be found. "
And when i click on "GSync Users Configuration" , it also shows error. So i want to why this error has came.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    Although we did not get much from above but it seams you are facing permission issues on your server.
    During package install may be all files are not copied properly or there are not enough permissions on files. You can communicate directly with us using our support email "support@rolustech.com"
    Please send us screen shot of error you facing and sugarcrm.log file. Log file can be found at root directory where your sugarcrm is installed.

    Thanks,
    Support

  2. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    According to your email you have sent to us,you are trying to install wrong package.
    Download package for sugar7 and try to install that.

    Thanks,
    Support

  3. peter1 member avatar

    peter1

    5 years ago

    But still both calender, means google calender and sugar calender are not synchronized . i already install 7.1 package .

    • rolustech member avatar

      Rolustech Provider Affiliate

      5 years ago

      Hi Peter,

      Let us know if you are still unable to sync both calendars. We will be pleased to help you out.

      Thanks,
      Support

  4. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    if you already install the new package then its very good.
    Make sure that you have followed all steps mentioned in sugar 7 installation guide here https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-installation-guide.

    After performing necessary steps If you still face issues then send us your sugarcrm.log file.

    Thanks,

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