by Rolustech

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#330 - Gmail Calendar not syncing over to Sugar

Closed Bug? created by jconley 8 years ago

My calendar sync is not working properly. The only events that have synced over to Sugar are all day events that I set up in Google calendar that do not have a specific time associated with them. Please let me know what can be done to correct this. Thanks.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi,

    We need following information about your SugarCRM. 1. SugarCRM flavour onsite or onDemand? 2.SugarCRM version? 3.GSync plugin version that you have installed.

    And from above as we understand your other events are not syncing from Gmail to SugarCRM? And only all day events are syncing but incorrectly? If this is the case then go to your calendar settings and check time zone and this time zone should be same as you have saved in your user profile settings[Advanced Tab] in SugarCRM. Let us know if this works for you.

    Thanks,

  2. rolustech member avatar

    Rolustech Provider Affiliate

    8 years ago

    Hi,

    As we were discussing on email issues have been resolved but still if you have any issue let us know else we will close this ticket after 24 hours.

    Thanks, Support

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