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#3217 - Ugrade Sugar 7.9

Closed Installation created by danieljestrab 4 years ago

Hello,

we would like to upgrade our Enterprise instance from version 7.8.2.1. to 7.9.0.1. When performing healthcheck I am getting this error: [Issue 1][red][incompatIntegration][517][Incompatible Integration - RT GSync 3.4] Package detected which has been blacklisted as not supported in Sugar 7 followed by these: [2017-07-21T09:22:21+02:00] INFO => F: [Issue 169][red][unsupportedMethodCall][535][Unsupported method call: compileSql()] A call to unsupported method compileSql() found in custom/Extension/modules/Schedulers/Ext/ScheduledTasks/googleDriveSync.php on line 32 [2017-07-21T09:22:21+02:00] INFO => F: [Issue 170][red][unsupportedMethodCall][535][Unsupported method call: compileSql()] A call to unsupported method compileSql() found in custom/Extension/modules/Schedulers/Ext/ScheduledTasks/rt_GSyncSugar7Schedulers.php on line 30 [2017-07-21T09:22:21+02:00] INFO => F: [Issue 171][red][unsupportedMethodCall][535][Unsupported method call: compileSql()] A call to unsupported method compileSql() found in custom/Extension/modules/Schedulers/Ext/ScheduledTasks/rt_GSyncSugar7Schedulers.php on line 120 [2017-07-21T09:22:21+02:00] INFO => F: [Issue 172][red][unsupportedMethodCall][535][Unsupported method call: compileSql()] A call to unsupported method compileSql() found in custom/Extension/modules/Schedulers/Ext/ScheduledTasks/rt_GSyncSugar7Schedulers.php on line 235

Our GSync package version is 3.4 as written in the log entry above. Can you please provide me with a newer one that is compatible?

Best Regards, Daniel Jestrab SugarFactory s.r.o.

  1. danieljestrab member avatar

    danieljestrab

    4 years ago

    Hello,

    I posted this case 2 weeks ago and have received no answer yet.

    Regards, Daniel

    • rolustech member avatar

      Rolustech Provider Affiliate

      4 years ago

      Hi Daniel,

      Apologies for the delayed response.

      The plugin has been tested till Sugar 7.8. We are working on its compatibility with Sugar 7.9 and will let you know as soon as it's ready. Sorry for the inconvenience.

      Thank you.

      Regards, Rolustech Support

    • danieljestrab member avatar

      danieljestrab

      4 years ago

      Hello,

      thank you for your response. I will look forward to a new version.

      Regards, Daniel

  2. danieljestrab member avatar

    danieljestrab

    4 years ago

    Hello,

    do you have a planned date a version for Sugar 7.9 could be issued?

    Thank you

    Regards, Daniel

    • DavidAhearn member avatar

      DavidAhearn

      4 years ago

      I'm interested in this as well. Please provide a timeline when available... can we sign up somewhere to be actively notified?

  3. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi guys,

    The plugin has been updated for Sugar 7.9. Please download and use the following package RT_GSync_Sugar7V3.8.zip and let us know if you need any assistance.

    Regards, Rolustech Support

  4. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Correction: the Sugar 7.9 package name is RT_GSync_Sugar7V3.7.zip

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