RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

Free Trial

By clicking you consent to share your profile with the developer

#2490 - Cannot add users to GSync

Closed Bug? created by provalida 7 years ago

Hello, we cannot add users to the Gsync configuration. We drag and drop them to the enabled list, save and when reloading the page, they not in the enabled list anymore.

In rare cases (every 20-30 times) we can save users, but this is a big hindrance. We are on sugar Pro 7.7.1.0 with Chrome 53, and when we enable Error log level, we get the following in the Sugar Log: An exception happened: ( 404: no_method)Could not find a route with 2 elements

Greets, Mark provalida GmbH

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    7 years ago

    Hi Mark,

    Please share your Sugar backup with us at support@rolustech.com so that we can look into the issue and fix it. Or you can share your server's SSH credentials and we'll take the backup ourselves.

    Thank you.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

  2. provalida-primary-contact member avatar

    provalida

    7 years ago

    hi, sorry for the wait, we had to talk to the customer first. We cannot provide you with an instance backup or direct access here. Can we review this through a web sesssion?

    Greets, Mark

  3. Hammad member avatar

    Hammad

    7 years ago

    Hi,

    Sure, we can do that. Please drop an email at support@rolustech.com with a time of your availability so that we can schedule a screen sharing session for you.

    Thank you.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

Rating

  • "Been trying to get this to work for two weeks. Very little support. I hope it works but to this day, it does not." - meyerwells

    Read More Reviews

Other Add-Ons of interest

Upsert® Preference Enforcer

Upsert® Preference Enforcer Logo
FEATURED

Enforce specific user configurations and control how individual users can access those settings to streamline your onboarding process. Let the platform customize and uphold your user settings.

CleverReach Integration for Sugar

CleverReach Integration for Sugar Logo
FEATURED

The CleverReach Integration for Sugar solves major challenges for marketing employees by reducing many tedious manual processes steps. The add-on enhances collaboration between sales and marketing an...

SYSPRO ERP

SYSPRO ERP Logo
FEATURED

Help customers align the front and back offices to optimize inventory, streamline supply chain and manufacturing operations, and drive additional revenue with SYSPRO's ERP and SugarCRM.
Integrations Productivity google gmail google apps SugarCRM Sugar7 RTGSync gsync RT GSync rt Rolustech sync Gdrive calendar sync contacts sync sugar 8 Sugar 9 Sugar9 google calendar google drive google contacts drive sync Email Archive SuiteCRM Suite