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#2344 - Configuration problem

Closed Feature created by msh 5 years ago

We had installed for the user , but not able to see the configuration page as mentioned what needs to be sync pl guide us to resolve the same

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    Thank you for contacting Rolustech.

    Please uninstall the plugin from your Sugar and re-install it. Right after the installation do not forget to run Quick Repair and Rebuild. See if this solves the issue.

    In case the issue is still there, please share your Sugar login details with us at support@rolustech.com so that we can look into this.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

    • msh member avatar

      msh

      5 years ago

      Hi, Pl find the details of our crm

      [redacted]

      pl configure for user mohamaed hajee

    • rolustech member avatar

      Rolustech Provider Affiliate

      5 years ago

      Hi,

      In order to do the configuration for the user Mohamaed Hajee we will need his Gamil ID and Password. Please share the Gmail login details at support@rolustech.com

      Note: Do not share login details here since this is a public forum. Send them at support@rolustech.com

      Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

    • rolustech member avatar

      Rolustech Provider Affiliate

      5 years ago

      Hi,

      We have checked your system for the issue which you reported. We would need your SuiteCRM backup to investigate the issue and fix it.

      Kindly share your backup or your server's SSH credentials with us at support@rolustech.com

      Thank you.

      Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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