by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#2161 - FAKE VERSION COMPATIBILITY

Closed Bug? created by ic 3 years ago

Hi ,
You stated that this app is compatible from 6.5.7 up to 7.7

We installed this app over 6.5.22 but did not work. When we wrote to support we reiceved an answer after 96 hours where you said

" Sorry as you can see on our website app is compatible only from 6.5.7 and above"

The person who gave us the reply did not ever read properly!!

6.5.22 comes after 6.5.7 which means is newer!! So why this app doesn't run? JOKE

  1. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi,

    There must have been a mistake. We are sorry for the inconvenience this may have caused.
    Please let us know what issue are you facing with RT GSync and we will fix that for you as soon as possible. Or if you can share your Sugar access with us (temporarily), our technical team can do the setup for you and fix any issues that there might be.

    Looking forward to hearing from you.

    Note: Do not give sensitive information like login details on Sugar Outfitters since this is a public forum. Always send them at support@rolustech.com


    Kind Regards,
    Rolustech Support
    Email: support@rolustech.com
    Website: www.rolustech.com

    • italiaalb member avatar

      ic

      3 years ago

      ok please tell me what you need

  2. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi,

    Please tell us what issues are you facing in the installation/functionality of the plugin so that we can help you. Also, if you can share your Sugar access with us (temporarily) at support@rolustech.com, our technical team can do the setup for you.

    Looking forward to your reply.


    Kind Regards,
    Rolustech Support
    Email: support@rolustech.com
    Website: www.rolustech.com

  3. italiaalb member avatar

    ic

    3 years ago

    i just create the testing account for you .

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