by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#2074 - How do I cancel my subscription

Closed General Question created by kenhickling 6 years ago

Hi there. Can you please tell me how to go about cancelling my subscription. I had a trial for one user and it was billed at $99 and after trying it out we have decided not to install fro the rest of the office. So I would like to make sure this account for one user is cancelled and will not be automatically renewed.

Please advise.

Thanks

Ken

  1. rolustech member avatar

    Rolustech Provider Affiliate

    6 years ago

    Hi Ken,

    Please let us know the reason for cancelling the subscription so that we may improve our service for the future.

    If you are facing any kind of issues with the plugin please let us know so that we can help you.

    Looking forward to your valuable feedback.

    For subscription related queries you may contact Sugar Outfitters support.

    Thank you.


    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

    • kenhickling member avatar

      kenhickling

      6 years ago

      Hi there,

      The reason I need to cancel the subscription is that GSync is a little too robust for our needs. It archives every email and every meeting or contact into Sugar (and onto my Samsung smartphone!).

      The problem for us is that we don't want every single email and contact synced. We need to be able to select which ones should sync. Our need is to keep the SugarCRM database very clean and have it only contain contacts and data specific to our sales needs. We are a media company that works with contacts across sales, distribution, journalism, business etc. And only the sales related data needs to be in Sugar.

      Thanks

      Ken

    • rolustech member avatar

      Rolustech Provider Affiliate

      6 years ago

      Hi Ken,

      Thanks for the feedback.

      We can offer you a customization in RT GSync according to your requirements. That way you can get this plugin tailored according to your needs.

      If you are interested in a customization, please drop an email at support@rolustech.com and our team of experienced developers will get in touch with you to discuss this further.

      Looking forward to your reply.

      Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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