by Rolustech

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#2064 - RT GSYNC Demo Period

Closed Installation created by pmooibroek Gsync 3 years ago

Hi,

We've had some problems (and still have) installing RT GSYNC within our SuiteCRM (beta install) installation.
Our It department is a little overstretched with important tasks (business Booming) and has had little time for support....
We do business in the medical world so remote assistance is according to our IT department a No-Go.
I would like SugarOutfitters to extend the demo period with a month , this gives us enough time for a solution and a reasonable testing period.
I hope you can help us, if successful we will be using RT GSYNC for about 10 persons .

With regard,

Paul Mooibroek

  1. chad member avatar

    Hi Paul, Chad from SugarOutfitters here. We don't usually extend trials, but in this scenario I'm happy to do so. Your trial has been extended to May 6th.

    Please work with Rolustech (makers of the integration) on the support issues. They're a great team and should get you all fixed up.

    Thanks!

    • rolustech member avatar

      Rolustech Provider Affiliate

      3 years ago

      Thanks Chad!

      @Paul, please write to us at support@rolustech.com so that we may resolve your issues.


      Kind Regards,
      Rolustech Support
      Email: support@rolustech.com
      Website: www.rolustech.com

    • pmooibroek member avatar

      pmooibroek Gsync

      3 years ago

      Hi Chad,

      Thank you for extending the period, this will help us tremendous and avoid some stress for our IT department.

      With Regards,

      Paul

  2. pmooibroek member avatar

    pmooibroek Gsync

    3 years ago

    Hi Chad,

    And then it stopped working...
    Trying Validate result:
    -> Error: "Free Trial has expired and payment failed. Update payment information on SugarOutfitters to continue usage."
    What to do, can you provide a fast solution?

    With regards,

    Paul Mooibroek.

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