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#196 - Can't setup sync
When attempting to enter gmail credentials, the system does not as for " In the Google screen, click “Yes, Allow Access”.
I am following user setup instructions, please advise
sandraarango
10 years ago
I have tried to re-install module, however I continue having problems when setting up user configurations. I enter gmail credentials and save however the system does not ask for me to give permission. Does this module not work on my version of sugarcrm? Please advise as soon as possible. Thanks,
10 years ago
Hi, Can you please provide your sugar version? and if possible make an admin account in your sugar so that we can try installing that too. If you makes a user for us please email the details at support@datasyncorp.com Thank you DataSync Support
10 years ago
Hi, thanks for your reply, I am currently using the community edition V6.5.5. I would rather only add you as a user as a last resort. Please advise how I go about properly installing the module.
10 years ago
Hi, It works on V6.5.5. You might be missing any step can you please create our login to your sugar instance ? so that we can test it. Thank you DataSync Support
10 years ago
Customer cancelled the trial. Closing the case.