by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#196 - Can't setup sync

Closed Bug? created by cnddev 6 years ago

When attempting to enter gmail credentials, the system does not as for "
In the Google screen, click “Yes, Allow Access”.

I am following user setup instructions, please advise

  1. cnddev member avatar

    cnddev

    6 years ago

    I have tried to re-install module, however I continue having problems when setting up user configurations. I enter gmail credentials and save however the system does not ask for me to give permission. Does this module not work on my version of sugarcrm?
    Please advise as soon as possible.
    Thanks,

  2. vetmike member avatar

    datasync

    6 years ago

    Hi,
    Can you please provide your sugar version? and if possible make an admin account in your sugar so that we can try installing that too. If you makes a user for us please email the details at support@datasyncorp.com
    Thank you
    DataSync Support

    • cnddev member avatar

      cnddev

      6 years ago

      Hi, thanks for your reply, I am currently using the community edition V6.5.5. I would rather only add you as a user as a last resort. Please advise how I go about properly installing the module.

  3. vetmike member avatar

    datasync

    6 years ago

    Hi,
    It works on V6.5.5. You might be missing any step can you please create our login to your sugar instance ? so that we can test it.
    Thank you
    DataSync Support

  4. chad member avatar

    Customer cancelled the trial. Closing the case.

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