by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

Cancel at any time!
Free Trial

#1870 - Nothing sync

Closed Bug? created by tagedani 4 years ago

YI have just installet the tryal, I will se about it works, and then I will buy for 3 users, and mailchim sync too

So please help,

  1. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    HI Tagedani,

    Thank you for using RT GSync.

    kindly check that the following actions have been performed :

    1) Verify that under GSync "Preferences" screen, all options (Check boxes) to Sync data are checked.
    2) Check that GSync related Schedulers are "Active" (under Admin Settings -> Schedulers).
    3) Make sure that on your Sugar Instance "Sugar Default Schedulers" are running at regular intervals. If not, then please setup Cron Job at your server and test. If issue persists then submit a case.

    For more details you can visit our FAQs section :

    Also visit our following URLs to make sure that you have followed all the steps correctly:
    Installation Guide

    User Guide

    If you still feel any confusion or problem after going through above details then please let us know

    Hope this information is helpful for you.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "Very good support, Gmail and Google Sync is working flawlessly - thumbs UP!"

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.