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#1728 - Sugar Roles

Closed General Question created by wayne1 3 years ago

My sales reps are in a role specifically for them. Do I have to adjust the RT GSYNC role restrictions for this to work properly?

  1. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hello,

    Thank you for showing interest into RT GSync.

    Yes you need to make sure that for your Sales Reps's Role, RT GSync module is enabled under their specific role. By default RT GSync is enabled for all those users who has license access but still for safe side, you can assure by checking that particular Role.

    Regards
    Rolustech Support

  2. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    HI Wayne,

    Please let us know if need any further help or should we close the close now.

    Thanks
    Rolustech Support

  3. wayne1 member avatar

    wayne1

    3 years ago

    Thanks. I have changed all of them just to make sure.

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