by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#1349 - RT Gsync connection issue

Closed Bug? created by BloomSquared 4 years ago

Does not appear to be syncing my calendar. When I go into my profile, edit and hit "Test Connection" I get a dialogue box that reads "The page at https://bloomsquared.sugarondemand.com says: [object:Object]".

Running Sugar On Demand professional on Chrome Version 42.0.2311.152 m

  1. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi, BloomSquared ,

    1. Make sure that popups are supported on your current browser.
    2. Ignore the 'Test Connection' for now .
    3. Enter your Gmail ID and Password and click on the Save button.
    4. System will take you on popup screen to allow access (Important: Please ALREADY enable popup settings for your Browser to see the popup)
      5- Click on 'Allow Access' in popup, you will be redirected on Home Screen.

    Now try running the sync with your calendar .

    Hope it helps.
    let us know in case of any other query.

    Regards,
    Rolustech Support

  2. BloomSquared member avatar

    BloomSquared

    4 years ago

    I still need to know how to manually sync (if possible with On Demand) but it appears that we are only syncing one way at the moment. Google to Sugar. I had created a test appointment for today at 1000 PDT in Sugar (created it yesterday) and it does not show up in Google Calendar but my Google Calendar events are now showing up in Sugar Calendar.

  3. BloomSquared member avatar

    BloomSquared

    4 years ago

    2-way sync appears to be working now.

  4. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi BloomSquared ,

    From your latest reply it seems that your sync is working fine now .
    But if you still face any issues go to the following link to see our RT GSync user guide:
    https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-user-guide

    Regards,
    Rolustech Support

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