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#1327 - gSync not showing sent emails originating from Gmail

Closed Installation created by wgardner 7 years ago

GSync is syncing down my contacts, but not emails.

I tried to send an email from Gmail (user 1) to recipient1 as well as recipient2 When I sent the email, I looked in sugar and it wasn't in "emails" inbox (see attached). So, I clicked on "Check Mail". After that, it showed it my inbox. All good so far. However, when I go to the profile and history for recipient1 in sugar, that email is not there.

Help!

  1. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi,

    We have answered to your query via email from support@rolustech.com. Kindly contact us on support@rolustech.com in case of any further query.

    Thank you , Rolustech Support

  2. johannestriest member avatar

    jpt

    7 years ago

    I am having the same problem. Email archiving works fine, however outbound mails from gmail are not archived.

    running CE 6.5.20, email is configured to imap.gmail.com. sugar email shows gmail.INBOX folder with no outbound mails

  3. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi jpt,

    Kindly create a separate case for your issue or send us an email at support@rolustech.com with complete detail. For more information you can also see our FAQs mentioned on the following link below. https://www.sugaroutfitters.com/docs/gmail-sync/faqs We will be happy to solve your query.

    Regards, Rolustech Support.

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