by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#1154 - Evaluation

Closed General Question created by janmantkowski 7 years ago

Dear Sirs,

we are evaluating Gmail and Google Sync to synch incomming and outgoing gmail emails with Sugar (version 7.5.0.1) hosted at sugaropencloud.eu.

Questions: We recently rebranded our product and therefore have a new and an old email address. Can we have both for teh same user and automatically synched?

What happens when there is no sugar contat for an emial address? Is it created? If not: If we create it, will already synched emails be attached to that contact?

Regards,

Jan Martin Mantkowski

Streetview Technology GmbH E-Mail: jan.mantkowski@streetview-technology.de Tel. Germany: +49 - 6103 - 372 40 04

Web: http://www.applied-streetview.com Skype ID: applied-streetview

Registered at AG Offenbach am Main HRB 45360 General Manager: Jan Martin Mantkowski Place of business: Pittlerstrasse 53 63225 Langen Germany

  1. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi Janmantkowski,

    Thanks for showing interest into our Plugin. We hope it would be beneficial for you. Regarding your questions, please have a look below:

    1- One user can use ONLY 1 Gmail Id to sync data.. 2- If there is no Email Address attached with a contact, it will still Sync your contact in both directions, it does not matter that Email Address exists or not.

    Hope it helps. Please do write to us in case of any confusion or more Questions

    Regards Rolustech Support

    • janmantkowski member avatar

      janmantkowski

      7 years ago

      Hello,

      you write: "2- If there is no Email Address attached with a contact, it will still Sync your contact in both directions, it does not matter that Email Address exists or not"

      So what does this mean? Is a new contact created for each new email address?

  2. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    We meant to say that if you are syncing contacts from Sugar to Google then Contact will be synced from Sugar without any issue (if email address does not exists.) Now if you attach any email address with that contact then already synced emails be attached to that contact

    Hope it makes sense.

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