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#242 - Subpanels toolbar not working for old userse
Hi,
I've an issue with subpanel toolbar that is only working for "new" users (i.e., users created after EasyTheme installation). How can I make it works with existing users? Thanks in advance, BR, Laurent
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8 years ago
Hi this feature is not related to users. Can you try to disabled SugarCRM ajax? Administration -> System settings -> Configure AJAX User Interface -> disable all modules And clear browser cache
Send me your feedback best marco
8 years ago
Hi, Just applied your procédure, re-do tests and .... got the same results. It does not have any impact. BR, Laurent
8 years ago
Have you unchecked Subpanel Tabs in user account settings (tab advanced)? Easy Theme Subpanel toolbar works only if you don't user SugarCRM subpanel toolbar.
8 years ago
it works ! thank you. Laurent
8 years ago
Having same issue but only for Leads module. Made sure the Subpanel Tabs is unchecked. Would actually prefer to not have tabbed subpanels if possible. Thansk
8 years ago
If it helps I just noticed that viewing the Subpanels in Lead List View seems to work just fine. Can view Activities and History. But in Detail View when I select one of the subpanel buttons just get redirected to top of page.
8 years ago
Can you try to disabled SugarCRM ajax? Administration -> System settings -> Configure AJAX User Interface -> disable all modules And clear browser cache
Send me your feedback
8 years ago
Had tried that but didn't seem to help. Unfortunately I tried uploading the 2.5 upgrade and I think I messed up. Luckily was just on test instance. May need to restore it since I can't upload again.