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#209 - Unable to install Theme

Closed Installation created by andreas.epping Verified Purchase 9 years ago

Dear ladies and gentlemen,

today I bought the Easy Theme for SugarCRM and tried to install it on my SugarCE 6.13 installation in german language. The admin module was pretty easy to install but the theme itself didn't install. I tried to upload the theme and got the following error messages: Notice: Undefined variable: installdefs occurred in /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/ModuleInstall/ModuleScanner.php on line 781 [2013-08-21 21:17:53] display_stack_trace caller, file: /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/include/utils.php line#: 3129 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/ModuleInstall/ModuleScanner.phpL:781 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/modules/Administration/UpgradeWizard.phpL:145 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/include/MVC/View/SugarView.phpL:710 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/include/MVC/View/views/view.classic.phpL:71 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/include/MVC/View/SugarView.phpL:139 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/include/MVC/Controller/SugarController.phpL:345 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/include/MVC/Controller/SugarController.phpL:292 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/include/MVC/SugarApplication.phpL:89 /var/www/vhosts/s17134296.onlinehome-server.info/httpdocs/crm/index.phpL:46

Would you please help me to install the theme. Thanks Andreas

  1. andreas.epping member avatar

    andreas.epping Verified Purchase

    9 years ago

    Dear ladies and gentlemen, I switched off the stack trace and now no errors occur. But the theme still is not installing onto the server. Please help me to install the new theme onto my sugarcrm, it does not work. Till today no reaction from you ... I am very disappointed.

    • jason member avatar

      jason

      9 years ago

      Sorry for missing this Andreas. We have now moved the support case to the EasyTheme support area so that the developer can follow up with you.

  2. andreas.epping member avatar

    andreas.epping Verified Purchase

    9 years ago

    OK ... thanks. I don't know what is going wrong ...

  3. andreas.epping member avatar

    andreas.epping Verified Purchase

    9 years ago

    OK guys. I am sorry. The theme is working, but in my localized german Sugar instance it is named "Classic" like the original design. And it is not shown in the module loader, so I was missing it. I will try out now.

    • marcomm member avatar

      Sugar-project Provider Affiliate

      9 years ago

      Hi the Sugar module loader shows only modules not themes. It is SugarCRM feature.

      For the "Classic" there is a readme file in package (also in web ite). This is the details from readme file:

      Theme name

      We called internally Easy Theme as the Classic because SugarCRM CE disables some functionality to any Theme that is not called Classic.

      You have two options in this regard:

      A) Install Easy-Theme with the name of Classic and disable the standard Theme (Classic) in SugarCRM: Admin-> Themes settings, disable the second item called Classic. If necessary, that Classic theme remains in use, users can still easily choose the theme based on Theme image (click on the user name in the top right and then editing the user profile to choose the theme).

      B) change file themedef.php from Classic to Easy-Theme20 and then comment the line of code if(SugarThemeRegistry :: current () -> name == 'Classic') in include / MVC / View / SugarView.php

      I will wait for your feedback

      Best Marco

  4. andreas.epping member avatar

    andreas.epping Verified Purchase

    9 years ago

    Hi Marco, the Easy Theme is working now. Thanks. I am very happy. Thanks for all. Kind regards. Andreas

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