by urdhvatech

Find Duplicates BEFORE You Save! Instead of waiting until after you enter a new record's information to know if it's a duplicate, know after the first field if you're working on a duplicate. Say NO to redundant data! Improve your SugarCRM data quality by being prompted of duplicate values while creating new records.

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#794 - Doesnt work on all fields

Closed Bug? created by websolprov Verified Purchase 7 years ago

I added it to custom modules, works on some of them, but not all. Waste of time. Yes they are text fields, yes I added them in the Admin setup. I can see the bars moving when I leave the field so Dupe Detector queries bu then it just allows me to continue

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello Websolprov,
    Duplicate Detector for SugarCRM works on any existing or custom field of type varchar, name or phone.
    For Edit view or quick createview you will have those field to enable that are exist in respected view. eg : name field is exist in Editview then it will allow you to enable or disable for duplicate in editview checking in Dupdetector settings.
    If you select Prevent Submit option, system will not allow user to save a record if duplicate match found.

    Thanks

    • websolprov member avatar

      websolprov Verified Purchase

      7 years ago

      Fully understand how to implement thanks, the fields I want to enable do exist in EditView and have been added to the Dupe Detector configration by dragging from the left panel to the rigth panel and saving. I have 3 custom modules I want it to work on, have enabled all three but the system only shows dupes when entering text field data for one of the 3 modules.

  2. websolprov member avatar

    websolprov Verified Purchase

    7 years ago

    Why no reply please? This still isnt working!

  3. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello,
    As it was week-end, It took time to reply. Can you please get in touch with us on skype. our skype id is urdhvatech

    Thanks

  4. websolprov member avatar

    websolprov Verified Purchase

    7 years ago

    I am afraid I dont have skype, sorry

  5. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello Websolprov,
    No problem, Do you have gmail account, please add us on gtalk. our email address is contact@urdhva-tech.com.
    Please get in touch so we can solve it ASAP.

    Thanks

  6. websolprov member avatar

    websolprov Verified Purchase

    7 years ago

    Sorry, I dont trust google, they scan your emails, I refuse to use anything Google.

    • urdhvatech member avatar

      urdhvatech Provider Affiliate

      7 years ago

      Hello Websolprov,
      Can you tell us. How we can communicate and help you better way? still I prefer if possible install skype. that way we can communicate quickly and help to resolve your doubts.

      Thanks

  7. websolprov member avatar

    websolprov Verified Purchase

    7 years ago

    I have told you why this is not working, how is talking about this more going to help? It works on some but not all text fields on custom modules despite them all being setup the same way.

  8. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello Websolprov,
    We are asking you because we are not able to generate same issue as you described, that's why we need to see where you are facing issue. It would be great If possible can you send us some short of video or something that we can identify where actually problem arrise.

    Thanks

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  • "We are interested to try this product. Will this work on Sugar 7.7.1.2 (SugarCRM Professional) version? This is the latest cloud version." - adas

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