by urdhvatech

Find Duplicates BEFORE You Save! Instead of waiting until after you enter a new record's information to know if it's a duplicate, know after the first field if you're working on a duplicate. Say NO to redundant data! Improve your SugarCRM data quality by being prompted of duplicate values while creating new records.

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#348 - Loading page, please wait screen does not complete

Closed Bug? created by Verified Purchase 7 years ago
  1. Create a record and save
  2. Create another record with the same values as the duplicate detector specified field (in my case it is Form ID in the documents module which is a custom field.
  3. Move to another field
    Result: I get the Load page, please wait .... screen. It has been 5 minutes and has not terminated. I have only 4 to 5 other records one of which has the same Form ID as the current record in EditView.
    I am using 6.5.16 Community Edition with IE 10.
  1. cm_sugar member avatar

    CM & Sugar

    7 years ago

    I will have a look on it and update you soon. Thanks for your hint.

  2. jason member avatar

    jason

    7 years ago

    I've moved the support case to the Duplicate Detector add-on so that you can get the help you need.

    -Jason

  3. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello,

    Thank you for purchasing the add-on.

    Thank you for reporting IE10 issue. It has been resolved and package is now available, I request you to download again, and reinstall.

    Thank you,
    Team Urdhva.

  4. vpoehlmann member avatar

    Verified Purchase

    7 years ago

    We are almost there. I installed the updated package. I now see the indicator "Similar match found". The only thing is that the information button ( i ) does not show the other record that is in conflict. Nothing happens when the ( i ) button is pressed.

  5. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello Sefarsi,

    We have fixed the issue and package is now available to download. Please re-install.
    Thank you for registering the bug.

    Thank you,
    Team Urdhva.

  6. vpoehlmann member avatar

    Verified Purchase

    7 years ago

    This looks great. Thanks for the quick fix. I tried it in versions of chrome and ie and works as intended. This will really help our organization manage our thousands of forms by preventing duplicate form ids from being generated by multiple sources

  7. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello Sefarsi,

    Thank you for appreciating the work, and we are glad to know it works as promised and helps you manage your data, clean and unique.
    We request you to leave a review for this add-on to help others to know its worth.

    Thank you,
    Team Urdhva.

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  • "This application is just what we are looking for. Duplication is such a huge issue with CRM systems and can be a nightmare to manage and fix. With this plugin, we save time and notify people that the entry already exists. The customer service and support have been outstanding."

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