by Captivea - SugarCRM Advanced Partner

Need a way to have customers sign a receipt or for project managers to draw a mock-up in real time right inside of Sugar? Add drawing fields to any SugarCRM module right from within Studio. Especially great when out in the field using a tablet. Signatures or drawings on the spot.

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#1950 - Error

Closed Bug? created by pranavjairam Verified Purchase 6 years ago

Hi, When I upload pictures in notes module of QuickCRM app its uploading, but getting the following error and I cannot open the picture from the browser. QuickCRM have said its another module error. I'm wondering if the below error has something to do with signature field error I had purchased from you.

Fri Feb 19 10:05:52 2016 [30593][60634820-85e8-47d9-f8d1-4948d6bfedaf][FATAL] SugarOutfitters_API::call(): HTTP Request failed: Array ( [url] => https://www.sugaroutfitters.com/api/v1/key/validate?key=KEY_HERE_&public_key=MODULE_KEY_HERE&user_count=119&group_user_count=2&admin_user_count=7&sugar_edition=CE&db_type=mysql&developerMode=false&host_name=http%3A%2F%2FURL_CUSTOMER_HERE&package_scan=false&sugar_version=6.5.16&site_url=URL_CUSTOMER_HERE&addon_version=No+Versions+Found [content_type] => [http_code] => 0 [header_size] => 0 [request_size] => 0 [filetime] => -1 [ssl_verify_result] => 0 [redirect_count] => 0 [total_time] => 0.003602 [namelookup_time] => 0.003131 [connect_time] => 0.003622 [pretransfer_time] => 0 [size_upload] => 0 [size_download] => 0 [speed_download] => 0 [speed_upload] => 0 [download_content_length] => -1 [upload_content_length] => -1 [starttransfer_time] => 0 [redirect_time] => 0 [certinfo] => Array ( )

[redirect_url] => 

)

Fri Feb 19 10:05:52 2016 [30593][60634820-85e8-47d9-f8d1-4948d6bfedaf][FATAL] OutfittersLicense::doValidate() failed: Array ( [success] => [result] => )

Thanks

Pranav Jairam

  1. pranavjairam member avatar

    pranavjairam Verified Purchase

    6 years ago

    I'm getting the below error as well:

    La licence n'est pas valide ou a expiré! Pour entrez la nouvelle clé, cliquez Ici

    I have validated the license as well.

  2. Captivea member avatar

    Hello,

    Seems the Sugaroutfitters licence API was down, cause the URL you printed in the bug report is now working fine from our side. The URL reports : validated=true so the HTTP request is ok.

    Please tell us if you still encounter errors.

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